Privacy Policy

Last updated:

Introduction

SnooShelf ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use the SnooShelf Chrome extension and related services.

Information We Collect

Information You Provide

  • Reddit Account Data: When you authenticate with Reddit, we access your Reddit username and saved posts/comments through Reddit's official API.
  • Organization Data: Folders, tags, and other organizational structures you create within SnooShelf are stored locally in your browser.
  • Payment Information: When you purchase SnooShelf Pro, payment processing is handled by Stripe. We receive your email address and subscription status but never see your full credit card details.

Automatically Collected Information

  • Extension Usage: Basic usage statistics may be collected to improve the extension (e.g., features used, error logs).
  • Storage Data: Your Reddit saves, folders, tags, and preferences are stored locally in Chrome's storage on your device.

How We Use Your Information

We use the collected information to:

  • Sync and display your Reddit saved posts and comments
  • Provide search and organizational features
  • Process payments and manage subscriptions
  • Provide customer support
  • Improve and optimize the extension
  • Communicate important updates about the service

Data Storage and Security

Local Storage

  • All your Reddit saves, folders, tags, and organizational data are stored locally in your browser using Chrome's storage API
  • This data remains on your device and is not transmitted to our servers
  • You can export or delete this data at any time through the extension settings

Cloud Services

  • We use Stripe for payment processing and subscription management
  • Stripe is PCI-DSS compliant and handles all sensitive payment information
  • We only store your email address and subscription status from payment transactions

Security Measures

  • All communication with Reddit's API uses OAuth 2.0 authentication
  • Payment processing uses industry-standard SSL/TLS encryption
  • We implement security best practices to protect against unauthorized access

Third-Party Services

Reddit API

  • We access Reddit's API to retrieve your saved posts and comments
  • This requires OAuth authentication with your Reddit account
  • We only request the minimum permissions necessary (read saved items)
  • Reddit's Privacy Policy applies: https://www.reddit.com/policies/privacy-policy

Stripe Payment Processing

  • Payment processing is handled by Stripe, Inc.
  • Stripe collects and processes payment information according to their privacy policy
  • Stripe's Privacy Policy: https://stripe.com/privacy

Your Rights and Choices

You have the right to:

  • Access Your Data: View all data stored by the extension in Settings > Storage
  • Export Your Data: Download your saves in CSV, JSON, or Markdown format
  • Delete Your Data: Clear all data through Settings > Clear All Data
  • Disconnect Your Account: Revoke Reddit access at any time through Settings
  • Cancel Subscription: Cancel your SnooShelf Pro subscription through Stripe's customer portal

Data Retention

  • Local Data: Stored indefinitely in your browser until you clear it or uninstall the extension
  • Payment Data: Subscription and payment records are retained as required by law and Stripe's policies
  • Account Data: If you disconnect your Reddit account, we remove all associated data

Children's Privacy

SnooShelf is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Users

SnooShelf is operated from Australia. If you are located outside Australia, please be aware that information we collect may be transferred to and processed in Australia.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Updating the "Last Updated" date at the top of this policy
  • Posting a notice in the extension or on our website for significant changes

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Legal Compliance

This privacy policy complies with:

  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • Australian Privacy Principles (APPs)
  • Chrome Web Store Developer Program Policies

Your Privacy Rights

Depending on your location, you may have additional rights including:

  • The right to request access to your personal information
  • The right to request deletion of your personal information
  • The right to correct inaccurate personal information
  • The right to opt-out of certain data processing activities

Note: We do not sell personal information to third parties.

To exercise these rights, contact us at hello@snooshelf.com.


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